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Frequently Asked Shopping Questions
(Also see Frequently Asked Jewelrymaking Questions below.)
How do I place an order?
To Place an order, call 815-462-4900.
May I order from or ship to anywhere outside the USA?
We are happy to fill orders placed from and shipped to the USA and the United Kingdom and Canada.
How do I receive a catalog?
We do not have a print catalog. You may, however, print out the
pages of our web site. Be sure to check current
availability and price, as these may have changed since your printing.
I would like to visit your store, what are the directions and store hours?
Our new location is 2534 E. Lincoln Hwy. New Lenox, IL. 60451
We're
right on Rt. 30 (Lincoln Hwy.), 1-1/2 miles west of Wolf Rd., (just east
of the new Lowe's/Target/Michael's, in front of Cardinal Fitness, 2
doors down from the new Starbuck's!)
Hours:
Monday thru Friday ~ 10 AM to 8 PM
Saturday ~ 10 AM to 5 PM
Sunday ~ Noon to 5 PM
2006 Holiday Hours at Blue Fire Beads: CLOSED April 16 ~ Easter Sunday OPEN May 14 ~ Mother's Day Noon - 5pm CLOSED May 29 ~ Memorial Day CLOSED July 4 ~ Independence Day OPEN Sept 4 - Labor Day - Noon to 5:00 pm. CLOSED November 23 ~ Thanksgiving **December 24th, Christmas Eve, OPEN til 3 p.m.** CLOSED December 25th ~ Christmas Day **December 31st, New Year's Eve, OPEN til 3 p.m.** CLOSED January 1 ~ Happy New Year!
Do you have any payment methods besides credit card?
We accept the following forms of payment:
Master Card
Visa
American Express
Discover Card
PayPal (use mmjfirst@aol.com as the PayPal i.d.)
We recommend that you do not send your credit card number through
regular e-mail, as it is not encrypted and may be viewed by a third
party as it travels the internet. All orders should be placed via
phone, 815-462-4900 between 10AM to 8PM Central Mon thru Friday, 10AM -
5PM Saturday, and Noon - 5PM Sunday.
How do I return products I purchased from Blue Fire Beads?
Returns are only accepted with return authorization from Keith or Mari by calling 815-462-4900.
What method of shipping does Blue Fire Beads use?
We use the United States Post Office (USPS) for all of our shipping
needs. Over the years we have tried various other forms of shipping and
have found that the USPS is the best means for us. Packages are always mailed First Class and Insured.
How are shipping rates computed?
Shipping rates are computed using the approximate weight and size of
your order.
Frequently Asked Jewelry Making Questions
What exactly is sterling silver jewelry (or 925 sterling silver)?
Silver, even that
which has been fully work-hardened, gradually re-crystallizes and softens at
room temperature. To maintain hardness, other metals are added to
form alloys that are harder, stronger, and less susceptible to
scratching. The best-known copper-silver alloy is
sterling, which is 92.5 percent silver and 7.5 percent copper (hence
the name 925 sterling silver).
What is gold filled jewelry (GF)?
Gold filled is a
process of pressure bonding a thin layer of gold to a base metal core
(usually brass). Gold filled (unlike gold plating) has an
actual layer of gold, giving it more value and making it
tarnish-resistant.
What is vermeil?
Vermeil or
vermeille (pronounced either ver-meel' or ver-MAY') is produced by an
electrolytic process. The inside core is sterling silver and
the outside is a coating of gold. Gold plate does not adhere well to
silver. Where the plating has not bonded, the silver
will tarnish underneath the plating. On the gold-plated surface,
this will appear as dark, blotchy spots. The gold-plate will
darken over time, and will eventually wear off. On highly
decorated surfaces such as Bali beads, the irregular darkening adds an
antique effect to the piece. If you are mixing vermeil and
gold-filled pieces together, remember that the vermeil will darken, but
the gold-filled will not.
What is Mother-Of-Pearl (MOP)?
Mother-of-Pearl is
the lining of a shell. It is usually the same color, composition
and quality as the pearls that were produced by the particular
mollusk. Mother-of-Pearl is often used in sterling silver jewelry
because of its regal and sophisticated look.
What are Bali beads? What's the difference between Bali silver and sterling silver?
Strictly speaking,
Bali beads are silver beads produced in Bali, Indonesia. These
beads are handmade (not cast) with unique design and intricate
detail. Because of its popularity, more countries are now
producing this type of beads. Therefore, the term 'Bali beads' is
now generally referring to 'Bali-style beads'. Bali Silver
usually has less than 92.5% silver content, so it cannot be designated
as sterling.
What is Swarovski Crystal "AB"? What is "AB 2X"?
Swarovski crystal
offers a wide range of colors and special coatings. Special
coatings are bonded chemically to the outer surface of the Swarovski
crystals for a more brilliant effect. The special effect and
special coating of the beads are permanent. Aurora Borealis,
better known as "AB", is one of the more popular Swarovski crystal
coatings that gives off a rainbow-like effect. Even more striking is
the "AB 2X", which means the bead has 2 coats of the AB finish.
What gauge wire should I use for jewelrymaking?
Wire Gauges
28g extremely fine too small for most jewelry applications
26g extra fine for very small gemstones, & for wire crochet
24g fine for pearls & most gemstones easy to work with
22g & 21 g medium fairly universal for glass beads, fits some pearls & gemstones
20g medium heavy great for earwires, clasps or larger beads
18g heavy often good for chainmaille or when you want a heavier look
16g heavy often used as a base to wrap finer wires around
14g heavy often used as a base to wrap finer wire around
12g very heavy hard to work with, 12g dead soft is generally used as the base for bangle bracelets.
Wire Terms
Wire Temper Measures the amount of spring in the wire.
Soft or deadsoft Has no spring when you bend it. Good for making wire beads.
Half-hard* - Has some spring, but is still malleable. Good for basic wirework. Hold its shape well.
Hard or full Hard Very hard to bend, doesnt work well in most jewelry applications.
Annealing Heating the wire to soften it.
Work hardening Hammering, drawing or rolling wire will make it harder.
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